When rapid growth is a good problem to have, managing logistics shouldn't be the issue that holds you back. Yet for one high-tech manufacturer, skyrocketing demand exposed cracks in their supply chain—costly inbound shipments, sensitive equipment requiring specialized handling, and a just-in-time inventory strategy that was becoming unsustainable.

 

 

Supply chain inefficiencies can really trip you up and impact your customers. Missed delivery deadlines, unexpected costs, and disjointed operations often result from a lack of visibility across your supply chain. Enter Fourth-Party Logistics providers (4PLs), whose business intelligence tools and real-time tracking capabilities are transforming how manufacturers and distributors navigate these challenges.

 

 

In manufacturing and distribution, the customer experience often hinges on what happens after the order is placed. The quality of your products may be unmatched, but if delivery is late, incomplete, or inaccurate, customer satisfaction plummets. Logistics—the backbone of supply chain operations—plays a pivotal role in shaping the customer experience.